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New England Visitor Center Association
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Saturday, July 31, 2010
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Fostering Growth, Ideas & Networking
6th Annual
Conference
Dear Judi,
~ Memories ~
2008 NEVCA Conference
Stowe Vermont
Happy Spring! All this warm weather makes me think about ice cream and my buddy Jim as we posed for this crazy picture a few years ago at the 2008 NEVCA conference in Stowe!
Remember our first conference in
Newport RI
, listening to Evan's inspirations and hopes of a budding organization?
How about Cape Cod?
Chatham MA
was a beautiful location and the weather was spectacular!
Then, my hometown,
Manchester NH
where we roamed the city finding our way to the ball park?
Then on to one of my favs
Stowe VT
. The weather and the hospitality were great!
And last year's conference in
Mystic CT
... woooo the Mystic Pizza tour.... We've had some good times.... and we've learned a lot too!
We hope you come to this year's conference in
Portland ME
to meet your visitor center counterparts from each of our New England States.
REGISTER TODAY AND LEARN ABOUT:
How we can enhance our visitor's experience
How we can add technology to our tool kits
How Maine does Customer Service through the eyes of L.L. Bean
How we can help each other in these trying economic times
See you in April!
Judi
(& Cathy, Theresa, Phil, Bill, Susan, Vaughn, & Evan)
FOR YOUR INFORMATION
History of NEVCA
Agenda Outline
Location & Registration
Who's Attending
NEVCA Conference
Come Network with other New England Visitor Center Managers
MAINE
Karen Arel
Bill Pollard
Dana Roffler
Heidi Dolomont
Jenn Tomlinson
Kim Spear
Lois Simpson
Marcia Peverly
Phil Savignano
Vaughn Stinson
Vicki Farrell
NEW HAMPSHIRE
Charlene Coutemanche
Charyl Lavigne
Gemma Waite
Judi Window
Pat Bancewicz
Paul Lacourse
Whitney Tyson
VERMONT
Susan Rousselle
MASSACHUSETTS
Bill Pickels
RHODE ISLAND
Cathy Morrison
Evan Smith
Jenn Bailey
Kathy Szabo
Linda Beelby
Murray LeLacheur
Penny Riordan
CONNECTICUT
Theresa Therier
NEVCA History
Evan Smith, Founder
Cathy Morrison, Chair
Evan and Cathy, both of the Newport RI Convention & Visitors Bureau, founded the New England Visitor Center Association in 2005.
The NEVCA is a professional association dedicated to fostering growth, ideas, and networking opportunities between visitor center personnel in New England.
State Representative
CONNECTICUT
Theresa Thesier
Mystic & Shoreline Visitor Information Center
Olde Mistick Village
Mystic, CT 06355
(860) 536-1641
mysticinfo1@yahoo.com
MAINE
Phil Savignano
Maine Office of Tourism
Senior Tourism Officer
59 State House Station
Augusta, ME 04333-0059
(207) 624-9809
phil.savignano@maine.gov
MASSACHUSETTS
Bill Pickles
North of Boston CVB
Visitor Center Operations
17 Peabody Square
Peabody, MA 01960
(978) 465-6555
bpickles@northboston.org
NEW HAMPSHIRE
Judi Window, NEVCA Vice Chair
Granite State Ambassadors, Inc.
1 Airport Road - Suite 198
Manchester, NH 03103
603-621-0638
judiwindow@gmail.com
RHODE ISLAND
Cathy Morrison, NEVCA Chair
Newport Convention & Visitors Bureau
70 No. Second Street
Newport, RI 02840
(401) 845-9112
cathym@gonewport.com
VERMONT
Susan Rousselle
Stowe Area Association
Stowe Visitor Information Center Manager
51 Main Street
Box 1320
Stowe VT 05672
(802) 253-7321
susanr@gostowe.com
CHAIR EMERITUS
Evan Smith
Newport Convention & Visitors Bureau
70 No. Second Street
Newport, RI 02840
(401) 845-9113
evans@gonewport.com
Our E-Blast Sponsor
Visit Our Sponsor
REGISTER TODAY
April 22 & 23, 2010
Portland Maine
AGENDA (
Newly Revised
)
Informational, Inspiring, Fun!
DAY 1 - 4/22/10
10:00am - Arrival & Registration - Holiday Inn by the Bay (HIB)
10:45am - Board the Land and Sea Discovery Trolley
11:00am - Tour Portland & Head Light
12:00pm -
Welcome to Maine
Luncheon at Inn By The Bay
1:00pm - Tour the Inn and walk the beach
1:30pm - Trolley to Maine Historical Society
2:15pm -
Technology, Apps, and Visitor Centers
3:00pm -
The Social Nature of Visitor Centers
3:45pm - Break
4:00pm -
The Total Visitor Experience
4:45pm - Trolley back to Hotel to freshen up for evening
5:30pm - Coach Transport to Shipyard Brewery Tour
6:45pm - Coach Transport to DiMillo's for Lobster or Steak
dinner including chowder, clams, vegetable,
potato, and blueberry crisp & ice cream!
8:30pm - Coach Transport back to Hotel (HIB)
DAY 2 - 4/23/10
6-8:00am - Breakfast
8:00am - Check Out
8:30am - Coach Transport to Yarmouth Visitor Center
9:15am - Coach Transport to Downtown
Freeport & L.L. Bean Store
10:00am - Explore Freeport
11:00am -
L.L. Bean Customer Service Training Program
Harraseeket Inn lower level conference room
12:00pm -
Lunch & NEVCA Roundtable Discussion Topics
with Evan
Smith
- Harraseeket Inn Dining Room
1:15pm - Coach Transport to Hotel (HIB)
LOCATION & REGISTRATION
Portland Maine
Overnight Accommodations
Location:
Holiday Inn By The Bay
88 Spring Street
Portland ME 04101
Telephone: 1-800-345-5050
DIRECTIONS
NOTE WHEN CALLING: The New England Visitor Center Association for the conference rate
$54.50/night
*
*
$54.50/night rate good for 4/21 & 4/22
Conference Registration
#1.)
RSVP
to:
nevisitorcenterassociation@gmail.com
#2.) Make
$100.00 Check
Payable to: NCCVB
Attn: Cathy Morrison, Chair New England Visitor Center Association
23 America's Cup Ave
Newport, Rhode Island 02840
#3.)
Registration ends April 8th -- Don't Miss Out!
EARLY BIRD REGISTRATION
NOW CLOSED
Those listed in Green (to the left) are our Early Birds!
Drawings will take place at dinner during the conference - WIN GREAT PRIZES
- Overnight Stay in Newport RI
- Overnight Stay in Manchester NH
- 13" Waterford Crystal Bowl (ME)
Our Sponsors
Please Visit & Thank
our Sponsors!
Trolley Tour
Portland Land and Sea Discovery Tours
Lunch
Maine Hospitality and Tourism Alliance
Afternoon Session Location & AV
Maine Historical Society/Longfellow House
T
echnology Session
Newport CVB
Afternoon Break
Portland CVB
Reception
Shipyard Brewery
Dinner
Maine Office of Tourism
Breakfast
Travel Media Group
Lunch
Harraseeket Inn
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