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Turning Information into Action

   
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Tuesday, September 07, 2010
  Sisters Join Forces

After each had achieved personal and professional successes, in 2008,  sisters Judi & Jacki Window decided to join forces and go into business together. Each bringing their own skill-sets and backgrounds to the table they created a company with depth and diversity well beyond that of most small companies.

   
  Why "311"?

There are many answers to this question. Not including the answer from one of Judi's favorite Texans, Dr. Peter Tarlow, who cautioned "If one person asks "Why '311?' CHANGE THE NAME!"

The reasons we choose "311" as a prefix to our Management Services:

  • 311 is generally used as an informational number for large cities providing the public with quick, easy access to governmental and non-emergency services (like in New York City, Baltimore, Dallas, and Chicago)
  • Many of these calls include turning information into action by communicating problems to authorities while reducing the number of non-emergency calls to 911. A responsible, effective, simple, and powerful way to get things done!
  • That is what we like! We provide informational services that will translate into action for your business. Whether you are a governmental agency, a private or public business, we are here to support your informational, training, and management needs in a responsible, effective, simple, and powerful way.
  • 311 Management Services has a 3 pronged approach to supporting your business needs. Choose one or all three:
    1. Informational Services
    2. Training & Development
    3. Project Management
  • Along with these business components we will continually provide personalized (1:1) service to you and your business. Join us as we change the focus of doing business from our needs to yours.
   
  About Us

With years of training & management experience, and in association with world-class Thought Leaders, our bottom line is to improve yours. 311 is an integrated, single point of contact and is available by contract or by the hour to support your information, training, and project management needs.

In this service focused world, we believe that the 'customer' is the key ingredient that permeates everything we do. Whether your customer is internal or external, we will provide you with the information needed to support increased productivity, the training needed to teach managers, employees and volunteers how to develop a better working environment, and the management needed to assist you in keeping projects and tasks on time. 

Our programs include:

Informational Services
Through our multi-techno updates and availability by telephone, we will keep you informed about what you want to know. We will support your needs through programs like:

  • Thinking Out Loud
  • Answers-on-the-Go
  • Just the Motivation I Need
  • Connect the DOTS (Details & Opportunities for Technology Services)

Training & Development
Our training and development programs are customized to suit your needs or presented as new and timely ideas for you to use. Tell us what you need and if we can't do it we will find someone who can!

  • Orientation Development
  • Specialty Training
  • Letting your Technology Voice Sing
  • Spoken Thoughts - Our Speakers Bureau
  • Customer Service & Hospitality Training

Project Management
So you don't have time to complete every project, send an e-blast, produce an expo, develop a program... We are here to help. With expertise in hospitality, tourism, bookkeeping, restaurant management, payroll, human resources, volunteer management, email marketing, and a lot more little things, we can provide a wide variety of project management services.

  • Research & Development
  • Special Events
  • Communication Services
  • Choreographing Change
  • Mentoring

We look forward to chatting with you! Contact Us to see how we can help you become better informed!

   
   

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